Comments on: Creating meaningful experiences

By: Internet Time Alliance | ID – Instructional Design or Interactivity Design in an interconnected world?

Tue, 04 Sep 2012 14:00:32 +0000

[...] talks aboutÂ learning experience design. He provides good explanations of his thoughts and approachhereÂ andÂ here. I find both Clarkâ€sÂ learning experience designerÂ and also the termÂ interactivity [...]

By: The Virtual Meeting Coach » Blog Archive » Creating Meaningful Experiences – Using Real-Time Virtual Meetings

Fri, 16 Apr 2010 21:59:27 +0000

[...] From Clark Quinn’s blog, Learnlets, December 8, 2009: What if the learnerâ€s experience was â€˜hard funâ€: challenging, but engaging, yielding a desirable experience, not just an event to be tolerated, OR what is learning experience design? Can you imagine creating a â€˜courseâ€ that wins raving fans?Â Itâ€s about designing learning that is not only effective but seriously engaging.Â I believe that this is not only doable, but doable under real world constraints. [...]

By: Meri Walker

Meri Walker — Fri, 16 Apr 2010 15:04:00 +0000

Clark, I’m following a link from Harold Jarche’s blog and I just have to say a big AMEN to this post. I won’t say I have given up on the old models, but something has shifted in me over the last three years of intense immersion in Web 2.0 and the real-time aspects of learning community… At this point, the underlying assumptions of my current learning design process are well-described by what you’ve articulated here. I’m running a small “coaching group” right now that is such a learn-by-doing experience that sometimes my head spins, but it seems to be delivering exactly what you’ve described here as “hard fun: challenging, but engaging, yielding a desirable experience, not just an event to be tolerated.” For all of us! I’m running it as a “fishbowl” experience where the small group of learners who have stepped up to increase their competence at using real-time virtual meeting tools for real-time engagement will be “surrounded” by a group who are learning with and from them in a weekly fishbowl – where both content and process will be examined.

The experience is intense for me and the other “Madhatters” but they’re telling me they’re having “hard fun.” And I can see for myself that each of them, at different stages of mastery, is constructing what they need from the process. I would personally love it if any instructional designers who are interested in experience design decided to join our caravan: http://virtualmeetingstartup.com/enroll_6teaparty.html.

And thanks for sharing this clear articulation!!

By: ID Webcomic #3 – Just Like Riding a Bike « The Usable Learning Blog

ID Webcomic #3 – Just Like Riding a Bike « The Usable Learning Blog — Thu, 04 Feb 2010 13:15:04 +0000

[…] Creating Meaningful Experiences by Clark Quinn […]

By: Clark

Clark — Wed, 09 Dec 2009 18:15:58 +0000

Stephen, I agree that it does need to extend beyond just the learning interaction. Overall, it has to be the ‘total customer experience’, regardless of whether it’s education, organizational learning, or customer support.

Marian, I think we want to include in our learner experience perspective the role mobile will have, whether delivery or augment. We may consider how the delivery might change through a mobile device in any context, and we might also consider what specific role we might include specifically for mobile delivery. What sort of reactivation, coincidental contextualization, and more, can we create?

Thanks for the comments!

By: marian casey

marian casey — Wed, 09 Dec 2009 16:20:04 +0000

Clark,

How will the introduction of new learning technologies (i.e. mobile learning) change the learner’s experience especially since the context for learning could be anywhere?

Thanks,
Marian

By: Stephen J. Gill

Stephen J. Gill — Wed, 09 Dec 2009 15:44:04 +0000

I think your definition of experience design is a great way to think about learning events and processes. First, identify what the learner needs to learn and then design an experience that will develop that learning. This might involve online tools, games and simulations, instructor-led, coaching, internships, etc., or a mix of these in which the development of the learner is guided. But I also think “experience design” should extend to the organization as a whole and how a workplace learning culture is created to support employees. I use the 5As Framework when thinking about this kind of culture: Alignment of experiences with goals; Anticipation of learning and success; Alliance of learner with boss/supervisor for the purpose of learning; Application of learning in workplace with support from organization; and Accountability for achieving business results from learning.