Kelly Ann, yes, I think the nature of the exercises – clear relevance, right level of challenge, useful feedback – are likely central to establishing trust. When people feel they’re progressing at a useful rate doing tasks they ‘get’ are valuable to their goals, I reckon they develop a respect for the facilitator of such experiences.

Matthew, yes! I’ve characterized it similarly, though I put it another way: 1) we need them to trust that our ministrations will help them acquire this ability, and 2) I want us to develop their confidence that they can do it. I was talking about 1), and you bring up 2), which I also agree with.