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What did I learn about learning in 2008?

3 December 2008 by Clark Leave a Comment

The Learning Circuit’s Blog Big Question for December is “What did you learn about learning in 2008?”   It’s good to reflect, and using the end of the calendar year is a traditional time.   Consequently, I trolled back through a year of blog posts.   Whew!

I saw several recurrent threads, but the strongest one is on learning to learn.   I think we’ve seen more focus on that this year, particularly with Tony Karrer & Michelle Martin’s Work Literacy effort, and a lot of the discussion at the Corporate Learning Trends conference (most recently). It’s a theme that appeared in Marcia Conner‘s presentation, in looking at what to do in tough times.   What impressed me is how much it’s been taken on in many places and in many forms, after Jay & I were pushing it several years ago (circa 2003-2004). I’m thrilled, of course.

It’s also a theme that characterizes the TogetherLearn thinking, where it’s about helping people help themselves, but not taking the self-directed and learn-together skills for granted.   Which segues nicely into my second learning, which was about social learning.   I knew about the importance (having been steeped in Vygotsky in grad school), but it hadn’t hit home quite as viscerally as this year, and I’ve become more than a convert, in fact an evangelist, about the opportunities, both formal and informal.

Interestingly, I’m also beginning to see the emergence of mobile social, and I see that mobile was another recurrent theme in what I talked about this year.   I see more opportunities, and convergences, particularly my revelation about mobile web. Twitter, for instance, is social, can be mobile, and can be a powerful learning experience.

So, my personal learning was getting more deeply into the whole elearning 2.0 area, and it’s impact back on strategy, mobile, and even games.   And the clear implications that we’ve got to focus on learning to learn skills.   There’re some new thoughts brewing, of course, and maybe that’ll play a role in my predictions for next year.   But that’s another month’s big question.

For the record…

2 December 2008 by Clark Leave a Comment

We interrupt your regularly scheduled blog for this important message:

I was talking with one of the bright and lively people at DevLearn 08 (the conference *rocked*), and we started talking about different folks’ ‘styles’. She was opining about a couple of well known consultants and their credibility. I naturally asked about her perception of mine, and she was surprised to find out I was an independent consultant, thinking I was some sort of academic.

That’s not an insult, as I have been an academic and I believe that the deep background I bring to bear is not only a benefit in the work I do but also in the way I educate my clients.   However, allow me to be very clear:

I am a consultant (and, I like to think, a very good one).   It’s how I support my mortgage, HMO, and family (in that order :).   I work with organizations that:

  • need to move beyond small and isolated stabs at elearning
  • are realizing the focus is on increasing organizational excellence
  • want to take full advantage of technology benefits to innovation and execution
  • don’t want to be swayed by a biased opinion
  • want advice about what makes sense for their context in the short, medium, and long term

I offer a reliable capability to assess a need, whether tactical or strategic, and find a sound (and typically innovative) yet pragmatic solution, whether improved design, a full plan, or ongoing assistance.   This is based upon a deep understanding of cognition and technology, a lateral thinking style, an ability to learn quickly and swiftly assess a situation, and a systematic bent that tends to explore alternatives and the associated trade-offs to yield a solution that’s not ‘off the shelf’. It’s also independent, so once you’ve got a plan, you can evaluate who’s best to implement it.   It’s about melding creativity with process to yield solutions, not just ideas.   I work through Quinnovation, and with my esteemed colleagues Jay Cross, Harold Jarche, and Jane Hart through TogetherLearn.

I hope that’s clear.   If you want to know more, I’m easy to find; drop me an email, or give me a call.

We now return you to your regularly scheduled blog.

Beyond the course

1 December 2008 by Clark 9 Comments

In the process of thinking through how to support informal learning, I was reminded of a diagram I created several years ago.   I started from an approach based upon philosophy that talked about acting in the world: you act in the world when you can, and when you have a breakdown you need to solve it, so you repair, and then reflect and learn so you can act more competently the next time (Ok, so it’s an idealized model). What it led me to think was that when we have a need, we first try to find the answer. If we don’t, then we have to do more extreme steps of actively trying to solve it, and then ideally we save that answer so that others don’t have to solve the same problem (see what I said about ‘ideal’?).

Without going into all the thinking (it’s elaborated more in several places, including this white paper; PDF), the point is that supporting people in performance includes not just courses, but content and job aids, and connections to people.   Note that when it moves from information need to problem-solving, the people will change because there isn’t an expert (or you’d have the answer already).

The interesting thing for me is that this provides a strong justification for using social networks in learning: wikis can be places where people can store the information about problems they’ve solved, discussion boards and profiles fill the need of finding expertise, blogs may support people in their problem-solving as well, serving as a way to share questions and get feedback.   The social network provides the rest of the support around the courses which really only serve the situation where a major skill-shift change is needed.

So, it’s probably just buttressing the obvious,   but I get a degree of comfort from taking a pre-existing model and using it to create a framework which then turns out to map to something I’m deeply involved in.   Does it make sense to you?

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