Archives for March 2020

Shallow or Deep

31 March 2020 by Clark 1 Comment

I wrote about how I was frustrated with the lack of any decent learning expertise in too many vendors. And, lately I’ve been seeing more orgs making learning claims. Unrelated, of course, because it’s too soon. Still, are things improving? My experience suggests that it’s not yet quite the case. The problem is whether their learning expertise is shallow or deep. And, you can guess where this is going ;).

For one, a number of times I’ve taken down some silly myths based marketing. And, if people are putting out such snake oil, you really shouldn’t be trusting them. If they’re going on about how people are learning differently these days, you should be on notice. Or, rather, they should!

It goes further, however. If a company is posing as learning science informed, and then propagating myths stuff, you should be worried. Yet it seems all too common. After that myths piece, and the post by an ‘authority’ in the field, I came across another. This site talked about brain science, and says they know about ed psych, cognitive research, but also neuroscience. Going deeper, they’re talking Bloom’s Taxonomy, and dopamine. And that’s not promising.

And the reason this worries me is not propagating myths, but instead it may be misleading about how capable an org really is. Lots of people can talk glibly, tossing around terms like cognitive, and psychology. And some actually do know their stuff. BUT, it takes more than a polished site and shiny patter to mean they really do know their stuff. And if you need real change (and otherwise why spend?), you need real expertise.

So, fair warning. Because they say they get it, they may not really. Look, the human brain is the most complex thing in the known universe, so whether an org is shallow or deep really matters in delivering meaningful outcomes. If it matters (and it should).

How I work

24 March 2020 by Clark Leave a Comment

So, I work from home. A lot. And lots of folks are providing advice for those who have to make the shift in these interesting times. Rather than talk about what you should do, however, I thought I’d share what I do. So this is how I work.

This is my workspace. That’s a convertible desk, so I can be standing or sitting. That varies depending on what I’m working on, how I feel, etc. I’ve an ergonomic chair for sitting, and a foam pad I slide out when I’m standing. Behind me is my shelf of books, specifically L&D relevant ones, topped with awards & mementos, and a copy of each of my writings on the bottom shelf. Water bottle’s to the side, for regular access to stay hydrated. There’s a chair nearby for our little old dog who gets lonely when no one else is around.

On the other side is my laptop, which I plug into the large monitor and a hub. When I travel, it often goes with me (particularly if it’s more than a day or two). There’s a laser printer, scanner, CD/DVD drive, micro-usb cable, and a backup drive all plugged in, plus my iDevices.

I tend to get up, read the news and eat brekkie, before descending to my lair (it’s the lowest room in the house, which means it can get cold in the winter). I hang a vest with fingerless gloves on the inside of the door to use when it’s cold. There’s a robe too, if I happen to come down at night. I’m too twitchy to typically be able to sit or stand and work for hours, so I regularly am up and about just to move. Snack breaks, or to take out the dog. For health reasons I try to get a walk in, and, ideally, some exercise. There is a ~~torture device~~ exercise machine in my office.

I’m doing this pretty much seven days a week, though I do try to leave time free for m’lady when it’s her weekend (which isn’t the same as everyone else). When there are times I need to crack down, I do so. I like to meet my commitments.

I do have a habit of working in fits and spurts. And the evidence suggests I’m very productive this way, letting things percolate and then there’s a burst of output. I also spend a fair bit of time consuming input to prepare for the percolation. I can’t just sit and crank on things too long; reckon I’ve a bit of ADD! So I break it up, and knock off a chunk before doing something else for a bit. Giving myself deliverables and deadlines helps, too.

I’ve experimented with various ways to project manage my time. I’ve several different projects in Pagico that I put tasks in. Also, it helps to just block out time on my calendar for tasks I need to get to. I definitely err on the side of apps that I can use regardless of what device I’m on. When inspiration strikes, you need to be able to capture it.

Occasionally I’ll go out and meet a colleague or attend an event somewhere in the area. But otherwise, I’m a homebody except when I’m on the road, which happens semi-regularly. So I’m very used to hanging out alone. I’m not one of those who has to get fancy dressed every morning, so I just change from sleep clothes into sweats and a t-shirt. I do shave before I’m on screen (or before I go out). If I’ve a call, I can put on a collared shirt, and of course if I go out I do get properly dressed.

How do I do it? With Slack, Zoom, LinkedIn, Facebook, and email. Slack is a working setup, mostly with my IBSTPI colleagues, but there’s a social group I’m part of on there as well. I los I Zoom for meetings regularly, and the chat is how I stay in touch with the rest of the ITA. I have a LinkedIn group for the L&D Revolution, and track several others. Facebook is reserved for interpersonal communications with friends, but it helps keep me sane. I do use email to communicate, and am on a couple of mailing list communities that also occasionally do events.

With IBSTPI and others, Google Docs are a frequent way to develop and share documents. I find the Drive to be well-nigh impenetrable, but I mostly can find stuff. There really is an opportunity for better collaborative working arrangements! And of course I create my own documents, diagrams, etc, which I share.

This is how I work, most of the time when I’m remote. What did I forget to mention? And how does this compare to your approach?

Interesting times

17 March 2020 by Clark Leave a Comment

It was when I was living in Australia that I first heard the apocryphal Chinese curse “may you live in interesting times.” And, I have to say, the going’s gotten weird. A few reflections on the situation, all of course related to COVID-19.

I wrote some months ago about my spring schedule. And, well, as you might’ve guessed, things have changed. My trip to Boston has been postponed for a year (I’ll be giving a webinar for ATD NE). I had added a trip to Brazil in May, which I’d yet to tell you about since they hadn’t gotten a page up, but…it’s been postponed. And my trip to Belgium in June? Not feeling optimistic. (And this isn’t good, personally. As an independent, it’s gigs that pay the way. Need some remote work?)

Remote, because the entire SF Bay Area, where I live, is now on ‘stay home’ mode as of midnight last night. Only essential services and travel are on. Of course work-based travel is acceptable, but right now, no one wants to meet in person. And there’s actually a good reason for this…

This is a really wonderful diagram (ok, my poor rendition of it). It is the clearest depiction of the argument to take extraordinary measures. Simple, elegant. Our health system aims to cope with average levels of problems. We’re talking considerably more than that. This diagram, and the associated label “flattening the curve” really conveys the need for action. But this has really helped convey the necessity. I am using an adaptation to make the case for Community Emergency Response Team, a training initiative I’m engaged in. Which is also postponed.

I worry about much more, of course. We’ve seen weird behaviors (stockpiling toilet paper, an unsymptomatic response), as well as good ones (elbow bumps for greeting). Everyone, and I mean everyone, is weighing in on how to design learning online and how to work remotely. I wasn’t going to, but an editor for one of my columns asked. I at least got agreement to not just talk the basics, but about using the opportunity to rethink.

My biggest concern is the impact on people’s lives! Folks’ livelihoods are at risk. There’s a lot of financial activity that’s not going to be happening (dining, for instance). The implications for many people – diminished income, mortgages or rent unpaid – are a concern. One interesting aside that a colleague noticed: there’s likely to be many more people who know what good hand-washing means now. Please do learn it!

The main thing is to stay safe, for your sake and others. There’s a segment of the population that’s at higher risk, and that’s who we’re needing to help. And keep the need within capacity. We’re not only not equipped, but not supplied, to meet the possible demand when we don’t do enough.

I hope to see you at the other end of this, but stay tuned for all sorts of interim initiatives. We’re living in interesting times, and it’s an opportunity to be innovative, resilient, and humane. Here’s hoping that we become better as a consequence.

My reading list compilation

10 March 2020 by Clark Leave a Comment

Several times over the past years, I’ve posted about reading lists. And, for reasons that I’m still not clear about, I decided to create a sort of ‘ultimate’ reading list compilation. Not saying it’s definitive, for several reasons.

First, it’s only books. That is, published tomes. You may read them online or in print, but they’re books, not articles, for instance. So, Cognitive Apprenticeship isn’t on it.

Second, they’re my preferences. And I have biases. I’m biased towards cognitive perspectives. I lean in to learning. I’ll be swayed by presentations that resonate with me. Likewise towards people I respect. Your mileage may vary.

And, it’s fluid. I’m sure I’ve missed some things. I’ve already added Will Thalheimer’s Smile Sheets book, for instance, as an oversight. New things will cross my radar. I’ll find out certain people got their knickers (appropriately) in a knot since I missed them. And I may drop things, on reflection, or upon discovery of better choices.

Finally, I simply haven’t read everything. So it’s limited to my experience.

And a couple of other things. It’s broken down in several ways, like I did earlier. That is, there are entry level and more advanced, and some are different directions.

And it’s intended to be fluid. If I find more things, I’ll put them in. If I change my mind, that can happen. So, don’t take it as a given.

So, there it is. My reading list compilation. For what it’s worth. Feedback, suggestions, etc all welcome.

Is intrinsic motivation a myth?

3 March 2020 by Clark 6 Comments

I was asked to comment on intrinsic motivation, and was pointed to an article claiming that it’s a myth(!). Given that I’m a staunch advocate of intrinsic motivation, I felt this was something that I should comprehend. Is intrinsic motivation a myth? My inclination is ‘no’, but let’s explore.

As background, there’s usually a distinction made between extrinsic and intrinsic motivation. Extrinsic motivation is, to me, when you use external incentives to motivate someone to do something. You can use tangible offerings like money or products/produce, or more ephemeral rewards like points. Intrinsic motivation is, instead, finding out what people care about and tapping into that. Helping them see that this behavior aligns with their own intentions, so to speak.

The article claims that all intrinsic motivation is merely subverted extrinsic motivation. There are things we want, but it’s shameful to admit it, so we disguise our intent. Which is a very behavioristic way to view it. And I think it’s wrong.

There are debates about our motivators. Altruism, for instance, would seem to be contrary to one’s interests, since doing something for others would disadvantage oneself. However, a more complex view suggests that there are benefits to altruism. Improving society improves the world for our offspring, for instance. So doing things for the common good isn’t, to me, a legitimate challenge.

But there are also our interests. Intellectual interests. You could argue that they are to serve a larger purpose like a bigger paycheck, but we also expend resources to do things we enjoy: our hobbies, entertainment, and the like. So there doesn’t have to be a totally mercenary motivation.

And, my point isn’t to try to find fault with anyone’s argument, but instead to find useful ways forward. What can, and should we do? First, we should find out why whatever we’re teaching is important. Here’s a hint: if we can’t find the reason, why are we bothering? Otherwise, let’s make that reason manifest to the learner! Safety, less errors, faster solutions, happier customers, these are all plausible. When, of course, learners understand how their role fits in to the bigger picture (read: purpose).

Of course, if we can segment our learners to the point where we can tap into elements unique to the audience, we might do even more. For a course on project management for civil engineers working on large infrastructure projects, for instance, I exaggerated it one level to terraforming planets.

So, I want to promote, not deny, intrinsic motivation. Finding a real reason people should do something is far better than trying to incite them to do things they otherwise wouldn’t want to do. There are more nuances, about building habits, but my short answer is to find why it’s important, and work on that. It’s a better long-term bet.