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Clark Quinn’s Learnings about Learning

Medellin meditations

13 November 2007 by Clark Leave a Comment

I’m in Medellin for Sena’s eLearning 07 conference.   I got in late last nite, and have had half a day here so far.   Great wireless at the conference center.   Slower at the hotel.   The people are friendly and handsome, and they’re taking good care of us.   Lance Dublin started us off this morning, and his previous 2 times talking have clearly paid off as he knew how to cope with simultaneous translation and with making jokes work across cultures.   Hope my session goes half so well tomorrow.

The place reminds me a bit of Taipei, what with green hills, and lots of motorcycles. Not as hot, since it’s quite high, though I expect near the coast here it could be a wee bit like a sauna.   Not as much smoking, but you notice it since it’s not confined.

I’ve already had a local dish for breakfast, Catal-something, which was beans, rice, and some meat and supposedly egg.   Yummy.   A snack for mid-morning (elevenses) was a roll filled with ham in a sauce.   Lunch soon.   Can you tell I’m a bit of a foodie?

Sena, the sponsoring government agency is doing many cool things both with and without technology.   The obvious include English language classes online, and   with internet being distributed out to the far reaches of the country with busses.   Other projects include   police not only being sent around to be police, but also doing service projects, and other things essentially technology independent but making great strides in further the agenda of the country.

I hope to have more, hopefully when I’ve had more rest!

Web 2.0 Orgs

11 November 2007 by Clark Leave a Comment

I briefly mentioned Dave Snowden’s thoughts as part of a very quick DevLearn coredump. In catching up on my blogroll, I see Tony O’Driscoll’s posted an interesting thought piece that starts with what’s wrong with competency models and ends up with recommendations for actions that more clearly resonate with Snowden-style thinking.

The short answer is to start doing things looser and more flexibly, empowering people and getting them to share in understanding the more ‘network’ nature of things versus hierarchies. Or “Tap into that wisdom, aggregate it and use it”, as Tony puts it. This hasn’t quite yet baked into my bones, but in my head and gut it’s quite right.

Can we take the time to try to make knowledge formal, or do we empower people to learn on their own. I think the latter may take some formality, but maybe in an informal, social type way. Facilitation, not indoctrination. Inspiration, not just motivation. Let’s learn together.

DevLearn thoughts

10 November 2007 by Clark Leave a Comment

It’s been a mad week (not going to change for a couple of weeks, yikes), what with presentations and breakfast bytes and events and…   It was a great conference (people are even raving about the food)!   Some quick thoughts while I spend time with family before my upcoming 1.5 weeks away:

There was a consistent theme in the keynotes, ones I naturally resonate with: creativity, change, and innovation.   Sir Ken Robinson opened with a witty conversation on creativity and how we all need to cultivate it.   It’s one of the elements in my notion of what a future curriculum needs to include. Paul Saffo talked about the changes that are occurring (and really suggested elearning is poised to be a real factor).   Finally,   Frans Johannsen talked about generating innovation from diversity.

Mobile is where games were 2 years ago, just at the top of the hill and gaining momentum for that downhill roll.   The pre-conference symposium was great fun, listening to David Metcalf, Judy Brown, and Ellen Wagner showing great examples, talking about great principles, etc (and Steve Wexler and Brent Schenkler in there for the research).   The audience really pitched in asking tough questions, coming up with great ideas, and really getting into it.   While I underestimated the timing on my mobile design exercise, it’s one I think I can refine and have great fun with in the future.

Games are really steaming along.   People are getting that learning has to have engagement, contextualization, be focused on meaningful change, etc.   My session on the emotional side of elearning went well, the Immersive Learning Simulation challenge organized by Mark Oehlert was a hoot, with great stuff by Brent Smith and Anne Derryberry.   The goal was to design a game to help convicts survive on the streets and not return to prison.   It was really interesting to see how what we presented all mutually reinforced.   It’d be a great team!   More will be happening on this, such as Clive Shepherd taking a shot at it on Monday supposedly.   When I get a moment, I’ll post my thoughts and approach.   We’re hoping others will take a shot and start a discussion. Not necessarily on the particular topic, but using that as a way to catalyze discussion about how to design and implement serious games, er, ILS.

My session on elearning tools went really well, I thought, generating discussion about what purposes the tools serve.   This despite the fact that the handouts were missing some graphics (grr), which I didn’t know about ’til afterward.   People were so into it that they asked if there were a way to continue.   I”ll be talking to the Guild about doing that.

There was a blogger’s bash Wed night, and Jay Cross invited some Knowledge Management bloggers from the KM World conference going on down the block.   Had a very interesting conversation with Dave Snowden who has some rather revolutionary ideas that resonate, but I’ve got to digest them a bit more.   Short version: all our categorization is useless, live in the moment ad hoc.

There may be more, but I’ve off to kid’s soccer tournaments, etc.

Mobile Moves

6 November 2007 by Clark Leave a Comment

Yesterday, in our symposium on Mobile Learning (with Judy Brown and David Metcalf), Ellen Wagner was talking about how fast the landscape is changing. I was able to provide a timely example.

At the same time we were convening, Google was announcing their new mobile platform, Android. There’d been talk of the gPhone (Google’s mobile phone), but this was a totally different, and important, move. The elements are an operating system, middleware, and software development kit (SDK) that are being developed by the Open Handset Alliance. Note the key word is ‘open’. That is, anyone can build phones that meet the requirements and run the OS, or develop applications that will run on it.

This is a much bigger play than the iPhone in that it’s an open environment which can open up the currently very restricted US phone market. Apple managed to get great concessions from ATT, but there’re constraints on software development (their SKD will be announced in February, but it’s not clear how much control Apple will exert). Obviously, it’s still to be seen how well anyone will be able to emulate the innovative UI of Apple, which was game-changing as well, but the openness will present a very appealing environment, not just a platform.

This is a very volatile environment, but this is a real big change in the environment and it will be interesting to watch the waves that result. Time to go surfing…

eLearning Guild new benefits (information!)

6 November 2007 by Clark 1 Comment

The eLearning Guild has just announced some changes to their benefits. If you’re not a member, it’s definitely time to consider it. Associate membership is free, and now you get access to all the articles they’ve written in their Learning Solutions journal. Regular membership and above costs, but has additional benefits.

The one I’m most thrilled with is that with any level of paid membership, you will have access to the research reports! They’ve been very good at getting top people (excluding yours truly, which must be an accident :) to write articles on the topics of the research report, and now they’ll be available to all members. I have to say that what I’ve read in the two reports I’ve been part of, Mobile Learning and Immersive Learning Simulations, from people like Jeff Johannigman, Clark Aldrich, David Metcalf, and Judy Brown, is top stuff.

They argue that they’re getting this good stuff out to thousands instead of just hundreds, and I certainly can be happy about that. If it leads to better elearning, we all win. They run great conferences (I’m at DevLearn as I write), have great benefits, and are a good group of people. Check it out!

Smartphone tryouts

5 November 2007 by Clark 1 Comment

I’m here at DevLearn (if you’re here, say hello!), helping run the Mobile Learning Symposium. I was reminded of the SmartPhone Round Robin, and Brent Schenkler asked me to post the link. Done.

What’s happening is that the various bloggers of the top SmartPhones (Treo, iPhone, Blackberry, and Windows Mobile), are making serious commitments to try out each of the other solutions for a week, and blog about their experiences. It’s quite enlightening to hear the admissions, but also just what’s important to different people and therefore what capabilities end up mattering.

I’ve always found it illuminating to listen to other folks talk about how they use their mobile devices to make them more efficient and effective, and this is a great opportunity to eavesdrop. How do you make yourself more effective?

Politics made usable

1 November 2007 by Clark 2 Comments

When living ‘down under’, I became an Aussie citizen (as well as keeping my US citizenship) at least partly so I could vote; I feel you can’t complain if you haven’t been part of the process (and being a member of the board of the Center for Civic Education has only reinforced my civic responsibility). There are several aspects of their system that are superior to the US system, I feel, and given that Australia has just called an election, it was worth reflecting on.

First of all, the Australian election will be held on 24 November, but this date wasn’t announced until 14 October. That means only 6 weeks of campaigning! (Aside from the ever-present party combat.) Compare that to the campaigning the US has already put up with for months, and that will still go another year. Australia has to call an election within 3 years of the previous one, roughly, but then it’s only 6 weeks until the election is held. There are undoubtedly advantages to the fixed terms of the US elections, but prolonged campaigning isn’t one of them.

Second, Australia has a true popular vote. The US Electoral College approach has not reflected the popular vote in several notorious instances. While the College may have been necessary at the time the country was established, it’s no longer relevant. I realize how difficult it is to change, as those states who benefit have little interest in losing it, but it undermines the true democracy of the US system. And attacking it piece-meal, as they’re proposing here in California, is only a political ploy, not a true reform, in my opinion.

The real brilliance in the Australian system, however, is “preferential voting“. In this system, you rank each candidate in order of preference. If your first choice is eliminated, your second choice then receives your vote. This continues, taking candidates off the bottom, until one candidate receives a majority. There are two benefits to this: one is that you never need a runoff, and the other is that you can’t ‘throw your vote away’.

Of course, in one election I recall there were around 80 candidates, which is time-consuming to rank (I, of course, did it, just to learn). However, there is a workaround. Each candidate will have an associated list of preferences, so if you only want to indicate your first choice, you can go with their recommendations if they should fall off the list. I figure at least 80% of the people probably do this.

Overall, there are some clear wins. The time (and money) spent on campaigning is reduced, there’s a true popular vote, no run-offs are needed, and you can truly vote your conscience. As a side effect, this has led to a viable multi-party system. Which would be nice, given that I reckon I’m further from either of the US parties than they are from each other ;).

So, how about some electoral reform?

Reflecting and data

31 October 2007 by Clark Leave a Comment

My Mom’s been here the past few days visiting (hence the lack of action here). She hadn’t been up in a long time since my Dad wasn’t strong enough to travel, and after he passed away she’s been afraid to leave since she’s trying to sell her mobile home. However, I finally convinced her she didn’t have to be around for the place to sell. She had a great time, having been afraid the logistics would be difficult, but they weren’t.

It’s been a time for a multitude of reflections, about aging, slowing down, but also about learning and trying to be wiser. Age brings gifts as well as infirmities. If you pay attention (and that can be a big if), you have the opportunity to learn from the events in your life, and also across them. Most of us do the one, but I think the larger one, looking for patterns, is less ubiquitous.

Speaking of looking for patterns, I was reminded of the value of collecting data. On a project I learned about the Personal Software Process (PSP) from Carnegie Mellon’s Software Engineering Institute, which is about documenting your estimates, your actual work effort, and then the Team Software Process (TSP) where within the team you circulate your work to find errors, and document those too. The point is to improve your estimates, and your code. The interesting thing is that there’s no reason that applies only to software! They say that the overhead is more for a couple of weeks, but then drops down. I confess I haven’t tried it, but that’s partly because what I’m doing varies so much I can’t figure out how to categorize it.

Ideally we have people to work with who can provide good feedback, but that’s not always possible or easy. I think one of the things about software is the ‘cowboy’ mentality where they crank out code without reflection and often without review. Extreme programming has helped, and recently someone posted about using that approach in elearning design. I’m having a senior moment remembering who said it, but it’s an idea worth thinking about. Speaking of senior moments, I learned the term from my Mom. Having come full circle, I’ll stop there.

Graffling, and out of the (OS) Closet…

26 October 2007 by Clark 3 Comments

My name is Clark and I’m a Macaholic. My grad school experience was largely around applied cognitive science, particularly interface design, and I’d followed the leading edge work at PARC that made it into the Mac (after the Lisa flopped). If you care about user experience, you sorta have to practice what you preach and use a Mac if you can (and I understand if you can’t).

I recognize that Microsoft won the workplace war (Apple shot itself in the foot), but the superior design of Apple is finally getting wider acceptance (c.f. the iPod). Not that I don’t know how to use Windows (we have a PC in the kitchen, next to a Mac), but when I want to get work done, rip my MacBook Pro out of my cold dead hands (which of course was how I felt about the Treo until the iPhone came out, now I’m split :).

The reason I bring this up, however, is to laud a program that runs on the Mac that is exemplary of how to design a program to match the way you think. I have no idea if it’s similar to Visio (which I haven’t used), but it’s superb in working the way I think about things, making it easy to do the things I want to do. And I know I’m not taking full advantage of it! It’s often amazingly intuitive (an over-hyped concept in interface design), usually knowing how I want to finish what I just initiated. I’ve had really great customer service from them as well.

This program is OmniGraffle, which is a Mac only graphing program. You’ve seen the output if you’ve looked at any of my diagrams (e.g. the models page). I went back and recreated all my diagrams in OmniGraffle once I started playing with it because it’s really close to fun to use it. And you’ve got to admit that’s a powerful thing to say about what’s essentially a tool!

My academic integrity (still extant after these years away :) means I couldn’t laud a program I didn’t really believe in, so trust me that this is truly an avid fan’s unsolicited testimony. The colleagues I’ve pointed towards it also rave. If you use a Mac and create diagrams, I recommend checking out the free trial. If you use a PC, you might try to find a way to sample it just to see what an interface *could* be (try, for example: creating a shape, then cutting it and pasting a second one and moving it where you want it, then paste again and see where it ends up).

Jane Hart had a very clever idea and surveyed learning folks’ favorite tools, but I’m particularly interested in ones you use to think better (I use diagrams as my way to model and understand the world, as well as outlines in MS Word to write). I’d welcome hearing your ThinkerTools.

Virtual Learning

25 October 2007 by Clark 2 Comments

I’ve previously expressed my thoughts on virtual learning, looking for the key affordances. I’d wanted Tony O’Driscoll, who’s keen on them, to outline why he was excited. He’s put up a graph as part of a post that I think somewhat answers my questions.

His ‘”co-creation” is the area I am excited about (though the tools are still somewhat onerous), though of course role-play (if he means Immersive Learning Simulations) is possible in virtual worlds too though may be cheaper other ways. Obviously, I’m more interested in learning tasks above facts and concepts, so I’ll have to find out what he means by “operation application”. And, to me, the overhead of a virtual world for social networking isn’t quite obviously worth the cost when there are lighter weight ways of achieving that end. But I’m willing to be wrong.

Worth looking at.

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