BJ Schone contacted me and I sent him some feedback on a document he was preparing. He’s now finished with his Engaging Interactions For eLearning, and making it freely available at the site. It’s in the form of an eBook (PDF), and he’s also promised to blog each interaction at the site, to support discussion around them.

It’s compendium of 25 activities for learning that map to various learning goals. There are the familiar things like drag-and-drop, and more complex activities as well. The activities aren’t academically categorized, but it is focused on the learning outcome, not just different interaction modality. The interactions cover a range from simple exercises such as re-ordering steps, to more complex activities like virtual labs.

It’s a useful resource, and if you’re looking for some inspiration it’s worth a look. Thanks, BJ!

It’s a continuing phenomenon (and a cliche’) that we use new technologies as we used their predecessors, so the first television was people standing in front of microphones, performing. Does this have to be true? Can we, on principle, advance beyond? I’d like to suggest that the answer, at least sometimes, is yes.

I’ve previously talked about ‘affordances‘, for mobile and virtual worlds (at least implicitly, for the latter). Elliot Masie just raised the issue (strange he doesn’t provide a useful URL) for virtual worlds (only a year behind the times ;), saying we should not get carried away with hype, and I agree. The point being that technologies have certain inherent capabilities they support, though we may discover new hidden affordances. I’d like to suggest two things:

First, that we can on principle determine what learning affordances a technology has, and assess it’s utility. Sure, there might be a bit of the ‘Hawthorne effect‘ (and we should consider deliberately exploiting that), but we also should be direct.

Second, we should be looking at the capabilities we don’t have, and imagine how we might achieve them.

As I’ve mentioned before, our limits are no longer technological. So let us dream what we want, and make it so!

I’ve written in the past about Pine & Gilmore’s Experience Economy, enough so that I apparently got on their radar. As a consequence, I was contacted by Bob Dean, who’s VP of Learning & Talent Development at Heidrick & Struggles. He shares my passion for learning, with an impressive track record in industry, and was so taken with the implications of the Experience Economy for learning that he became certified in the models and principles thereof.

It’s an intriguing proposition. Certainly, I’m a fan of the role of experience in learning, because as I’ve argued, Engaging Learning is about how to design engaging and effective learning experiences. Or, rather, meaningful practice, but I’ve also argued for wrapping learning events with preparation and follow-up to make the learning experience optimally effective (which is why I’m so excited about mobile learning), and the need for using organizational change to successfully implement elearning. Among other things.

Bob pointed me to The Six Disciplines of Breakthrough Learning, and provided a synopsis. I could see why it caught his attention when the second discipline is to design the complete experience! The other disciplines are valuable too, in particular focusing on achieving real business outcomes, as well as the afore-mentioned follow-through. If I had one complaint, it might be that it appears to focus on training and not include performance support, though I haven’t read it completely. Of course, major organizational skill shifts will require more than just job aids or updates.

I’m fascinated that Bob sees experience principles as relevant for learning, and would have to agree. I think that when we hear that the total customer experience is the new business differentiator, it does make sense for our learning, too. Certainly if we want it to stick. I’m of course interested in how technology can facilitate the total experience, have lots of cognitively-based principles that we’re largely missing, and that I’d love to implement. Your thoughts?