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Clark Quinn’s Learnings about Learning

Understanding by Design

16 March 2011 by Clark 1 Comment

I have long advocated, in consonance with sound learning   principles, that in a good design process works backwards:

  • start with the desired outcomes as capabilities,
  • align assessment to the outcomes,
  • and then design the learning experience to achieve those outcomes.

This shouldn’t be new.   Recently, I was pointed towards Wiggins & McTighe’s Understanding by Design, which turns out to be a curricular approach predicated on just such lines.   I am of mixed feelings.

First, I am thrilled to see someone in formal education talking about looking at more meaningful outcomes, particularly aimed at “clarify learning goals, devise revealing assessments of student understanding, and craft effective and engaging learning activities”.   This is something I’ve been trying to argue for in my work with formal education, e.g. with publishers, schools, and more.   It’s a more enlightened approach to design.

On the other hand, it’s sort of like my reaction when we investigated what should be covered in continuing medical education and were told that we should proselytize evidence-based medicine: “what have they been doing ’til now?!?!”   I continue to be amazed at how folks go about things in ways that do not reflect what we understand about doing things well.   And what I’ve seen of their 6 Facets of Understanding seem a bit vague (and mea culpa, I have not read their thorough exposition, but it seems like YAT, Yet Another Taxonomy), though I’m perfectly willing to be wrong about that.

Interestingly, they apparently do not recommend applying this approach to individual lesson plans, and instead constrain it to curriculum level goals. I can see how the focus should be on the goal, not the time-frame, and I personally believe in spreading out learning over a longer period of time.

It’s nice to have another label to attach to good design, so I laud the initiative, and hope we can get more good design, and more understanding, in our schools and everywhere else.

On Homework

15 March 2011 by Clark 6 Comments

In the ‘getting it off my chest’ department:

I gave a talk to a national society last week on the future of learning.   An off-hand comment on ‘homework’ got more interest than I expected.   My point was that there are limits to reactivation.   However, given the battles I know so many are having with schools on homework, and we too, some thoughts.

The underlying mechanism, roughly, for learning is associations between related neurons (and, at a bigger scale into patterns). However, our brains saturate in their ability to associate new information.   Some activation a day is about all a brain can take.   Re-activating is key, over time.   That is, the next day, and the next.   And, of course, the feedback should come quickly after the effort (not the next day).   And, let’s be real: some kids need more practice than others.   Why aren’t we adapting it?   And are we really rewarding achievement?   In elementary school, my first-born noticed that by being smart, he got more work than the other kids with the ‘stretch’ assignments, and wondered why being smart was punished!

So, in theory, a light bit of homework on a topic that was first visited in prior days might make sense. So you see it on Monday in class, say, and then visit it again in homework.   Note that reactivating it in class the next day in a slightly more complex problem is better.   And, as, John Taylor Gatto has hypothesized, everything we need to learn in K6 really ought to take only 100 hours to learn, if the kids are motivated.   With the feedback coming the next day, it will also be harder for the learner to be able to make the connection. This post I found while verifying the 100 hour claim is fascinating on the amount of time really necessary.

However, that’s not what we see.     I’ve seen my kids complaining about trying to solve more of the same problems they saw in school that day.   That’s not going to help. And it’s too much.   If every teacher wants to get an hour out of them, they’d be overloaded with homework.   This is middleschool, but the same problem manifests in K6, and I’m only dreading what comes next.

And then we get the ‘coloring’ assignments.   I’m sure the argument is something along the lines of ‘by seeing the information represented as they color, they’ll remember it’.   Sorry, no.   If they’re not applying the information, or extrapolating from it, or personalizing it, processing it, it’s not going to lead to anything but prettier classrooms for open house. I’m sorry, but don’t spoil my child’s youth to pretty up your room.   And it’s very clear that, at least in our school, largely the mothers are doing it.

And then there is the weekend homework.   I’m sorry, but I do believe kids are entitled to a life, or at least most of one. Why have work hanging over them on the weekend?   Now, if you give them long term projects and it replaces some homework, and they decide to put it off ’til the weekend, well, I suppose that’s ok, because I think interesting overarching projects are valuable (and bring in important meta-skills).   So then there’s the homework assigned on Friday that’s due on Tuesday, so supposedly you can get it done on Monday so it’s not really homework, but who do you think you’re fooling?

So, my first-born got hammered with homework the first year of middle school.   Worse, it was idiosyncratic; so it was luck of the draw whether your kid got a teacher who assigned lots of homework.   My school admitted that while the math teachers were pretty much in synch, the science department had great variability, and didn’t explicitly admit that they can’t do anything about it (*cough* tenure *cough*).   This had been going on, but now my better half had me behind her as she rallied the other mom’s into a persistent force against what was happening.   There’s now a homework policy, which still gets violated (oh, this is a honors class at highschool level, so we have to assign weekend homework).   Nope, sorry, don’t buy it.

My second has not been hammered by the first year of homework (luck of the draw, the science teacher who doesn’t believe in homework), and hasn’t had her love of schooling squelched.   The first, however, has had to have serious support by us to not turn off completely.   I really believe that the middle school (a good one) has a belief that the only way to deal with all these coddled elementary school students is to hammer them the first year. Frankly, I’m not convinced that most kids are ready for middle school in 6th grade.   But I’m getting away from my point and getting personal…

Some reactivation, within limits of the overall load can’t keep kids tied to desks hours after school’s out, can be understandable, but I’m inclined to believe that it’s not really that necessary. If we tap into motivation, we can accelerate learning and get more utility out of school.   Doing the same problems at night, overloading from too many classes, and weekend homework don’t really provide enough advantage to justify such assignments.

I’m not sure whether they’re teaching the principles of homework to teaching students, and whether there’s any education of existing teachers from whatever path, but we’ve got to get it right. If Finland can get by minimal homework, I reckon we can too.

Quip: tuning

1 March 2011 by Clark 2 Comments

You can’t declare it’s a game, your learners will tell you if it is or not.

I found a game for my iPad that I really liked.   A casual gamer, so that while it has a story, I can play it without having to get too crazy about learning timing issues or complicated commands.

I played it through, and several different times again with different characters, and eagerly awaited the sequel.   Which finally occurred and I was again progressing through the game.   Er, until the end, and that’s where this story begins.

When I got to the last boss, suddenly I couldn’t finish.   I couldn’t beat the boss!   Instead of happily progressing, suddenly I was grinding to get my character to level up, and trying again, while looking for more special equipment.   It was suddenly frustrating, not fun.

Now, I’d pretty well just bashed my way through: no finesse in movement.   But that had worked.   So if I was supposed to pick up more nuanced movements and commands, there had been no incentive. Well, I finally beat the boss after numerous attempts, and then the game was over, but I hadn’t really found out what I’d done that worked.

Again, I started with a different character, and again it was fun. Up until the end, and again I was faced with the unbeatable boss. Again I ground, and again I finally succeeded, but it was still an anti-climax after so much fun prior to that point.

The point here is not to complain about this particular game, but to point out that getting the experience right matters.   When I run my game design lectures and/or workshops, I point out that as Will Wright once told me, tuning is 9/10ths of the work.   And it’s got to go all the way through, with the right audience.   It may be that they didn’t test the end with a casual gamer like me, but it was a jarring ending to what had been.

Now, in most of the formal learning situations we design for, we have sticks as well as carrots, so we aren’t expecting our learners to pay for the privilege of completing our learning experience, but it’s important to understand what learner experience we think would be reasonable and shoot for achieving that.   It’s subjective, so asking them is just fine, but you want to set metrics for the user experience (tested for after you ensure usability   isn’t a barrier and you are achieving your learning outcomes) and then tune until you get them. Or, of course, until you find out you won’t on your current budget and adjust your expectations, but doing so consciously.

As I say, you don’t turn a scenario into a game, you tune it into a game.   And even when you are not shooting for a game, this applies to learning experience design as well.   Emotions and subjective experience matters, so do consider testing and tuning until you achieve the experience you need.

Quip: limits

21 February 2011 by Clark Leave a Comment

The limits are no longer the technology; the limits are between our ears (ok, and our pocketbooks).

My old surfing buddy Carl Kuck used to say that the only limits are between our ears, and I’ve purloined his phrase for my nefarious purposes.   This comes from the observation that Arthur C. Clarke made that “any truly advanced technology is indistinguishable from magic“.   I want to suggest that we now have magic: we can summon up demons (ok, agents) to do our bidding, and peer across distances with crystal balls (or web cams). We really can bring anything, anywhere, anytime. If we can imagine it, we can make it happen if we can marshal the vision and the resources. The question is, what do we want to do with it?

Really, what we do in most schooling is contrary to what leads to real learning. I believe that technology has given us a chance to go back to real learning and ask “what should we be doing?”.   We look at apprenticeship, and meaningful activity, and scaffolding, and realize that we need to find ways to achieve this.   (Then we look at most schooling and recoil in horror.)

So, let’s stop letting the ways in which our cognitive architecture limits us (set effects, functional fixedness, premature evaluation) and think broadly about what we could be doing, and then figure out how to make it so. I’ll suggest that some components are slow learning, distributed cognition, social interaction, and meta-learning (aka 21st Century skills).   What do you think might be in the picture?

Quip: design

11 February 2011 by Clark Leave a Comment

If you get the design right, there are lots of ways to implement it; if you don’t get the design right, it doesn’t matter how you implement it.

Too often, people under design and overproduce, resulting in great looking products that are worthless.   This is certainly the case in elearning, but you see it in other fields, too.

Similarly, I’ve found that if you get the design right, you don’t need lots of production.   In an example cited in my Engaging Learning book, we designed a game for kids that need to learn how to live on their own. The first version looked like it was done by lame 3rd graders, but the play was right; as a consequence, we got some funding to tart up the graphics.   On the other hand, if the play hadn’t been right, it wouldn’t have gotten used.

One of the reasons to tout this is so many people are concerned about what tool to use.   I don’t really systematically study tools, because once you’ve got the design, you can probably implement it in a variety of tool solutions. And the tools will change, but the need for quality design won’t.

The focus has to be on the learning experience design first, and then you can worry about how you might build the delivery environment.   So, please, get design, and get the design right.   Then we can talk about how to develop it.

Quip: tradeoffs

10 February 2011 by Clark 1 Comment

There are no right answers, only tradeoffs.

This is something I frequently say in my design workshops (games, mobile, whatever). When you are doing a design, there are many factors to be considered, and many alternatives.   The question is not “what is the right answer”, the question is “what is the right answer for now, in this context”.   The reason being that there are many possible answers, and you will have to consider several alternatives.

When we do an analysis, we have to decide whether it’s a skill, knowledge, attitude, or something else.   Then we can decide whether to address it with training, job aids, interface redesign, or something else.   And usually it could be one or the other but we eventually converge on a solution.

In the interface design space, there arose an approach called a ‘design rationale‘ just to keep new folks on the team from revisiting prior decisions.   There were even tools created to document these.   There are a lot of factors that affect a solution, including audience, current environment (tech, sociocultural, resources, etc), and goals.   There will be tensions between them, and the solution will end up being a compromise that is the best guess at a solution space.

Or, as I depicted it a while ago, the potential solution space is large, and various factors end up constraining that space down to a solution (if we end up with the empty set, we have to relax one or more of the constraints).   It helps to have constraints.   Some of the solutions are better than others, but seldom is any one so dominantly optimal.   Just think of the problem of what car to buy?   Economy, style, reliability, current sales incentives, there are lots of factors, and   you probably ended up choosing among several possibilities.

On a side note, this is an important way the real world differs from ‘schooling’.   I like what David Jonassen says about how the problems we give our kids in class don’t bear any relation to the problems they face in the world (and his focus on changing the problems seen in schools).

And, as m’lady likes to say, there should be no ‘coulda shoulda woulda’s.   You made the best decision at the time (right?), and then if it later turns out to have been wrong you had no way to know or you would’ve factored it into your decision at the time.   Unless you missed something you could and should have seen then, you still made the right decision.

This is why consultants typically answer with ‘it depends’ when asked for specifics beforehand (much to potential customers dismay).   When the expert realizes the myriad factors that could affect the choices and outcomes, it’s naive to give a pat answer to the client who needs help.   There are likely parameters that affect the decision and may help to constrain it to a range,   and the experience may allow a qualified guess, but don’t expect a binding agreement until a scoping exercise has been performed.

It is important to be explicit about this, rather than assume you can make a perfect decision.   Recognizing the process allows you to be open in your evaluations and honest in your assessment of the solution.   Make the best tradeoffs you can, recognize that you can be wrong, and move ahead.

Reflections on the final day of TechKnowledge 11

7 February 2011 by Clark 1 Comment

Because of prior commitments, I only got to attend the last day of the TechKnowledge conference, to participate in two panels, one on mobile and one on instructional design, and then listen to the closing session.   Some thoughts stuck with me:

The Mobile Panel

It’s clear to me that many folks are still thinking of mobile as content delivery in a course mode.   There’s nothing wrong with content delivery, e.g. for performance support, and for course augmentation, but the panel (Kris Rockwell, Ed Prentice) was wisely arguing for a broader vision for mobile learning.

Kris mentioned the possibilities of just using voice, and I chimed in with the potential for using SMS.   Again, you really want to think a little differently to take advantage of mobile.   I also mentioned the other 3 C’s: Compute, Capture (images, videos, audio), and Communicate.

The possibilities provided by knowing where you are, that these devices have GPS in many cases, was also mentioned. The real point is you need to move beyond thinking of content for courses to really take advantage of the opportunities mobile presents.

Instructional Design Panel

With participants as widely experienced as Steve Villachica, Ellen Wagner, Karl Kapp, and Allison Rossett, you’d expect fun and irreverence in addition to sage advice, and that’s just what you got.   Topics ranged from what should be taught in classes to the reality of practice in the field.   There was some disagreement (I was a self-labeled contrarian a couple of times), but in general we were nodding at what others were saying.

One of the major points was that just understanding instructional design wasn’t enough.   Ellen told the story of her journey out of academia and the wake-up call she received when having to work in an organization.   Steve talked about how they wanted learners to understand business and project management, and Karl talked about the internships they use to ground their classes.

The counter came from the audience where instructional design departments of one were concerned about having time to take on a ‘consulting’ role in addition to meeting their required duties, and how to accommodate the need to add things like mobile to their repertoire.   The need to move up to thinking at a higher level is easy to proselytize, but hard to accomplish in practice.   However, I do argue for the bigger picture, asking you to avoid Learning Malpractice.

Closing Session

The closing session was a brave move by ASTD, and more credit to them for giving it a go; they had a BBC host conduct the session in a TV-style presentation, with rapid fire interviews mixed in with video footage, a quick SkypeCast with a UK-based expert, and tweeted questions.   In the end it came across as a bit too much (the videos had gratuitous graphics and the soundtrack was too like an advertisement), but it was lively and I have to commend experimentation.   It certainly was better than some alternatives I’ve seen (e.g. another conference that closed with a content-free motivational speaker).

One of the most contentious points was a face-off between the view that we’ve been using things like social learning for ever, and only the tools have changed to a contrary point that our learning fundamentally has changed.   The latter point got cheers, but I think what’s changed is we’ve moved away from industrial age efficiency and back to matching our our brains really learn, but with new tools.   So I disagree with both (there’s that contrarian thing again :).

I like the TechKnowledge conference, as I think they work hard to get mostly the right folks (tho’ I confess to being surprised to see a ‘learning styles’ workshop put on pre-conference), and many of our top colleagues have taken a shot at serving on the program committee.   I think it’s in Las Vegas next year, and a good conference to attend regardless.

Learning Technologies UK wrap-up

31 January 2011 by Clark 4 Comments

I had the pleasure of speaking at the Learning Technologies ’11 conference, talking on the topic of games.   I’ve already covered Roger Schank‘s keynote, but I want to pick up on a couple of other things. Overall, however, the conference was a success: good thinking (more below), good people, and well organized.

The conference was held on the 3rd floor of the conference hall, while floors 1 and ground hosted the exposition: the ground floor hosted the learning and skills (think: training) exhibits while the 1st floor held learning technology (read: elearning) vendors.   I have to admit I was surprised (not unpleasantly) that things like the reception weren’t held in the exhibit halls.   The conference was also split between learning technologies (Day 1) and learning and skills (day 2), so I have to admit being somewhat surprised that there weren’t receptions on the respective floors, to support the vendors, tho’ having a chance to chat easily with colleagues in a more concise environment was also nice.

I’m not the only one who commented on the difference between the floors: Steve Wheeler wrote a whole post about it, noting that the future was above, and the past showing below.   At a post-conference review session, everyone commented on how the level of discussion was more advanced than expected (and gave me some ideas of what I’d love to cover if I got the chance again).   I’d   heard that Donald Taylor runs a nice conference, and was pleased to see that it more than lived up to the billing.   There was also a very interesting crowd of people I was glad to meet or see again.

In addition to Roger’s great talk on what makes learning work, there were other stellar sessions. The afore-mentioned Steve did a advanced presentation on the future of technologies that kept me engaged despite a severe bout of jetlag, talking about things you’ve also heard here: semantics, social, and more.   He has a web x.0 model that I want to hear more about, because I wasn’t sure I bought the premise, but I like his thinking very much. There was also a nice session on mobile, with some principles presented and then an interesting case study using iPads under somewhat severe(military) constraints on security.

It was hard to see everything I wanted to, with four tracks. To see Steve, I had to pass up Cathy Moore, who’s work I’ve admired, though it was a pleasure to meet her for sure.   I got to see Jane Bozarth, but at the expense of missing my colleague Charles Jennings.   I got to support our associate Paul Simbeck-Hampson, but at the cost of missing David Mallon talk on learning culture, and so on.

A great selection of talks to hear is better than not. There was also a very interesting crowd of people I was glad to meet or see again.   A great experience, overall, and I can happily recommend the conference.

Roger Schank keynote mindmap

26 January 2011 by Clark 1 Comment

Today, Roger Schank keynoted the Learning Technologies UK conference, talking about cognitive science and learning. Obviously, I was in large agreement. And, as usual, I mid mapped it:

Coming to a webinar near you!

14 January 2011 by Clark 1 Comment

Well, there’s a whole lotta webinar action going around around here.   Let me fill you in and hope to see you online:

Rethinking eLearning

First, I’ll be talking next week as the closing speaker at the eLearning Guild’s January Online Forum on Instructional Design next week (I’m speaking at noon PT on Friday the 21st).

I’ll be talking on Beyond ID: Augmenting Performance, which caps a fabulous series of talks on Instructional Design (launched by the eminent Ruth Clark).   The Guild always does a good job, so it’s a no brainer if you’re a Guild Member and looking to upgrade your ID thinking.

Mobile

Then I’ll be doing talks on mobile learning (naturally, promoting my forthcoming book) for several different groups .   I’ll be covering why and how.   You should pick the one that matches your group affiliation (and schedule):

I’ll be doing a mobile webinar for ASTD (free to members, I believe) on the 20th (next week) on Thursday the 2oth at 11 AM PT.

Training Industry Quarterly also is hosting one (free) on the 24th of February at 10 AM PT.

Finally, on March 8th 10:30 AM PT I’ll be doing an eLearning Guild Thought Leader webinar on mobile.

Hope to see you at one of them!

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