Clark Quinn's Learnings about Learning
(The Official Quinnovation blog)

18 July 2007

Love that Timbuktu

Clark @ 4:46 AM

My parents have had a Mac as long as they’ve had a home computer, thanks to me, as I wanted the easiest interface possible (and somewhat to the frustration of my brother who’s closer to them but uses a PC). However, neither (now, my Mom) really understands what’s going on, and they could get into trouble.

This year I put a copy of Timbuktu on their and my computer. What Timbuktu does is allow one computer to control another, over the internet. Simple, but even I find it amazing and I’m pretty savvy about what these things can do! So now when Mom’s in a bind, she calls me, I turn on Timbuktu and her screen opens up in a window on mine and I can walk and talk her through that I’m doing to make things right. Even though we’re 400 miles apart. I also usually try to explain the underlying model so she’ll get better over time.

It’s not the only solution (and the constant nags to upgrade and auto=opening their web page is annoying), but it works reliably, is straightforward, and lets me solve problems from a distance. I think more and more of us will be in this situation, and having a good tool is a boon.

1 Comment »

  1. Cool. I am one of the developers of Timbuktu, glad you like it!

    Comment by Mike — 13 August 2007 @ 11:39 AM

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