Clark Quinn's Learnings about Learning
(The Official Quinnovation blog)

13 September 2012

Bob Mosher Keynote Mindmap #PSS12

Clark @ 7:11 AM

Bob Mosher opened the Performance Support Symposium with a passionate keynote about Performance Support.  It strongly made the case for a blended approach, which I support. As with mobile, the time is definitely now.



  1. Hi Bob

    The mind map sounds very interesting! How do I actually get access to view in more detail?


    Comment by Brenda — 14 September 2012 @ 4:44 AM

  2. Brenda, I’m not Bob, but I had more trouble than usual getting a reasonable size image up, it *should* link to the full image, but I’m only using my iPad, and don’t have full control. Hope to remedy when I get home.

    Comment by Clark — 14 September 2012 @ 6:31 AM

  3. I wish I’d heard the keynote. Bob’s approach is awesome. I look forward to seeing the big mindmap, Clark. Let us know when it’s uploaded.

    Comment by Connie Malamed — 14 September 2012 @ 9:20 AM

  4. Connie, while I’m glad Bob’s pushing performance support, I wish his view was a little broader than than the desktop. I see performance support being both more contexts (e.g. mobile) and drawing on more resources (e.g. social). Still, I’m glad performance support is resurrecting.

    Comment by Clark — 16 September 2012 @ 4:44 PM

  5. Connie, To Clark’s point and as I mentioned on Twitter post PSS12 – Allison Rossett’s final presentation really was one that set the stage of a broader view of PS. If you haven’t seen her slides be sure to look for them (hope they are available).

    Comment by Mark Britz — 17 September 2012 @ 5:55 PM

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