It’s too soon, so it’s hard to write this. My friend and colleague, Jay Cross, passed away suddenly and unexpectedly. He’s had a big impact on the field of elearning, and his insight and enthusiasm were a great contribution.
I had the pleasure to meet him at a lunch arranged by a colleague to introduce learning tech colleagues in the SF East Bay area. Several of us discovered we shared an interest in meta-learning, or learning to learn, and we decided to campaign together on it, forming the Meta-Learning Lab. While not a successful endeavor in impact, Jay and I discovered a shared enjoyment in good food and drink, travel, and learning. We hobnobbed in the usual places, and he got me invited to some exotic locales including Abu Dhabi, Berlin, and India.
Jay was great to travel with; he’d read up on wherever it was and would then be a veritable tour guide. It amazed me how he could remember all that information and point out things as we walked. He had a phenomenal memory; he read more than anyone I know, and synthesized the information to create an impressive intellect.
After Princeton he’d gone on for an MBA at Harvard, and amongst his subsequent endeavors included creating the first MBA for the University of Phoenix. He was great to listen to doing business, and served as a role model; I often tapped into my ‘inner Jay’ when dealing with clients. He always found ways to add more value to whatever was being discussed.
He was influential. While others may have quibbled about whether he created the term ‘elearning’, he definitely had strong opinions about what should be happening, and was typically right. His book Informal Learning had a major impact on the field.
He was also a raconteur, with great stories and a love of humor. He had little tolerance for stupidity, and could eviscerate silly arguments with a clear insight and incisive wit. As such, he could be a bit of a rogue. He ruffled some feathers here and there, and some could be put off by his energy and enthusiasm, but his intentions were always in the right place.
Overall, he was a really good person. He happily shared with others his enthusiasm and energy. He mentored many, including me, and was always working to make things better for individuals, organizations, the field, and society as a whole. He had a great heart to match his great intellect, and was happiest in the midst of exuberant exploration.
He will be missed. Rest in peace.
Some other recollections of Jay:
Learning Solutions from the eLearning Guild
A twitter collection (courtesy of Jane Hart)
Bio from his graduating class.
#itashare
Bob Little says
Sad news. I had known Jay for many years – and our paths crossed at various events around Europe. He was both knowledgeable and always happy to share his insights. The corporate learning world is the poorer for his passing.
Craig Wiggins says
I can’t believe this.
Don Bolen says
So sad, Clark. Thanks for sharing your memories. I remember meeting Jay in Anaheim at ASTD TechKnowlege. I always enjoyed the virtual and in person encounters.
Joe Ganci says
He was truly a lovely man. I will miss him, as well we all who knew him.
Christy Tucker says
I was saddened to hear of his passing. Thank you for sharing your personal stories about Jay for those of us who weren’t fortunate enough to meet him in person and only knew him through his writing.
Sue Schnorr says
Thanks for writing this, Clark. I’m shocked to hear this and sorry for your loss. Jay was such a phenomenal person from a business standpoint, and as an industry leader and simply an all around great guy! He will be missed by so many.
Rachel Tan says
Jay Cross was listed as one of the Top 10 influential people in elearning. That was how I got to know his name. I appreciate your sharing of Jay’s life and passion – a life well lived. Thanks Dr Quinn. May the Lord bring comfort to his loved ones during this time of loss.
Buay Choo says
Thanks, Clark, for this personal sharing on Jay Cross. This is really sudden. It was less than 5 days ago when we mentioned him during our conversation at LEARNtech Asia. Have been following and learning much from his work. It is certainly sad news for the L & D field. We lost a great thought leader.
Ravi Pratap Singh says
This is a huge loss to the community! Thanks for all the inspiration, Jay… you will be missed… RIP.
Chris Benz says
Such a loss. Fare thee well, Jay.
Holly says
Am sad to hear this news. Thank you for sharing your memories so that we could learn a bit more about a very special person who shaped learning for us all.
Rick Huebsch says
This is sad news, but I appreciate your eulogy, Clark. Jay impressed me because he was such an individualist. He had strong opinions he represented and defended eloquently. He was a thought leader who advanced the industry greatly during a time of burgeoning opportunities, to think differently about how people learn. He donated his time to leading the eLearning Forum with enthusiasm and foresight and we board members often congealed because of his sense of humor. I remember the day Jay sarcastically stabbed at the notion that learning should be recorded and categorized in an LMS. I will remember Jay most for the rosy cheeks that shone through his dignified Irish beard. Jay was a good person. I will dedicate this day to his memory.
Maggy says
I met him through an incredible lady Rebecca Stromeyer and connected there and then. Will be greatly missed from all corners of the world. So sad….may his soul rest in eternal peace!!!
Maggy from Namibia
Frederic Domon says
My god, what a terrific new! To have exchanged with him, he was a very human. I loved his energy. His works had inspired me and will have accompanied my first steps in Social learning.
All my thoughts to his family
Peter Meerman says
Really sad to hear the news…A couple of years ago I first met Jay at the Online Educa in Berlin and remember we drank a nice German beer at the hotelbar later that evening while sharing stories on life and L&D. So the picture here is definitely how I will remember him (as well as by his great views on L&D…)
Kent Vickery says
Very sad news – we’ll miss both his humor and always constructive cynicism.
David Bennett says
Clark, I just spent the last two days with Uta . ( I am Jay’s old colleague from Omega.) Your commentary shows me that you really knew the man, thoroughly. I spent decades with him professionally and personally, so i can testify that every sentence you wrote is totally accurate in my experience. He was whip smart and fun, and basically a good man.
( But he could ruffle feathers!) I would like to connect with you and perhaps we could plan a gathering /event to remember Jay… If you are up for it. Thanks for a great write up for our mutual friend. David Bennett
Margie Meacham says
Jay was a friend and mentor. He was planning on speaking with me at an online event just days before he left us. Thanks for remembering Jay. His unique voice will be missed. Here is my tribute: http://tinyurl.com/q3jnxrf
Diane Dean says
Great loss. Jay was quite an inspiration and my copy of Informal Learning is worn from checking it. Rest in Peace.
Elizabeth Jenkins says
I am really a nobody in the list of influencers in informal learning and elearning. However, a number of years ago, I happened upon an article by Jay about informal learning. At that instant, I became a behind-the-scenes follower of Jay’s posts. I cannot even recall what I emailed to him one day long ago, but he answered me! Me! Me–in my small town non-profit learning world. I felt honored. And so I add my heartfelt sorrow to all the others. Rest in Peace, Jay. Your contributions live on!