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Marketing & Learnlets

29 March 2006 by Clark Leave a Comment

In the ‘about‘ page (to the right there), I mention the other meaning of learnlets besides my learning on learnings. That is, little interactive applications that can teach you something specific.

I think that there is a considerable opportunity in marketing for such learnlets. Good marketing is, really, customer education. What, then, would be the possible applications of learnlets?

Interactive opportunities support several types of mental activities that static content, or even dynamic but passive content don‘t: they let us explore relationships, and make decisions and observe the consequences.

A word on terminology: simulations are models. When we put the simulation in a particular state, and ask someone to achieve a different, goal, state, and wrap a story about why we‘re doing that, I call it a scenario. When we tune that interaction to get an experience of what I call engagement, I call it a game. Let‘s consider each separately. On the topic of terminology, I may use learner or customer, in this case they are interchangeable.

A simulation lets us explore relationships. This can be good for understanding, but it requires a self-directed learner looking to gain knowledge. A product simulation, for instance, might let a learner interested in a particular device‘s capabilities, play and determine whether the feature set or control system is sufficient.

In many cases, however, the learner may not know have a goal to learn what it is you think they should know. Then, you need a scenario, where you set up a storyline that provides a plausible setting and a meaningful goal. In the course of achieving the goal the learner will need to understand the principles behind the correct decision.

Of course, based upon the framework in Engaging Learning: Designing e-Learning Simulation Games (chapters 2-4), we really want a game, not just a scenario. That is, we want to tune the experience to get engagement rather than just the necessary decision. That is, we want to ensure challenge is at the optimal level, we have thematic coherence, multiple choices enacted through appropriate action mechanisms and consequences made manifest through appropriate feedback, etc.

Here we might have them understand why a particular suite of knowledge is necessary (e.g. selling skill sets such as negotiation or project management), why the particular features are desirable (why you do want ABS brakes), or tradeoffs between different versions.

I’m writing up these notes since someone’s asked what might be the applications of learnlets, and I’d love to have your thoughts.

Constructivist contamination

14 March 2006 by Clark Leave a Comment

I think I’ve gotten infected. I’ve always been a fan of the constructivist philosophy (and I’m taking a broad interpretation here, meaning learners actively engaged in guided activities to faciliate developing their own understanding), but more in theory than practice. I’d felt that in the constraints of higher education and industry, where timing is critical, overt constructivism was a luxury for K12.

Last fall, Bobbi Kamil (of Cable in the Classroom fame) suggested to me to, effectively, ‘have faith’, and I recalled that while I’d struggled with the uncertainty my learners had in my project-based assignments (way back when I was teaching at UNSW), at the end they seemed to ‘get it’ better than I’d expected given their struggles.

It was reinforced during my recent attendance at NASAGA’s annual conference last fall, which despite the name (Simulation and Gaming Association) really focuses (at least at the conference) on creating lively learning interactions. Again, at Training 2006, I listened to Meier, one of the gurus of ‘accelerated learning’, and it was all about active learning (ignoring other elements I’d heard of including music, ritual, etc).

And now I’m beginning to thinking differently when I design learning. It’s part and parcel of my approach to game design, but getting mapped out to face to face interactions also (probably the reverse of most folks). As with game design, I suspect it’s a ‘habit of mind’. I’m interested in seeing what effect it has on my own forthcoming workshops!

On principle I want to push it since just as we find it easy to drop down to knowledge presentation in so much of what we do (I’ve just been reviewing some elearning), we also tend to present rather than support discovery. I’ll encourage you to do the same, and let me know what barriers you perceive.

Learning Wisdom

8 February 2006 by Clark 2 Comments

The old canard about data->information->knowledge->intelligence->wisdom resonates with me. Don Norman wrote a book called ‘Things That Make Us Smart’, and it was great at taking a richly informed look at how we can enhance how we think with tools. But I think we’re being way too smart and not being wise, the missing element being values.

It was Lance Secretan, talking about inspiring, not just motivating, that got me on this path. I’ve had trouble articulating what it is I do, but the closest I had come was ‘making people smarter’. I like what I do, but it’s not a vision, a mission, so I took it the next step, ‘making people wiser’. This is actually the culmination of a number of converging interests.

My interest in helping people learn led me beyond cognitive to the emotional side of learning, which impacts my interest in games, including myth and ritual as effective tools to align behavior with a set of values. I’ve also started exploring attitudinal change, and how that can be accomplished. Which is why I liked a quote Jay took from Malcolm Gladwell about how values give us criteria to make decisions. When I heard Dennis Meadows talk about systems-thinking, it’s clear our vision is not far enough ahead.

All these elements, but it’s hard to nail down how they pull together, what exactly wisdom is, except for manifesting itself as decisions that are, well, wise. It seems like pornography, “you know it when you see it”. Which of course isn’t good enough for me. So I looked further…

Robert Sternberg has a model of wisdom that talks about evaluating the consequences for the individual, for the community, and the broader society (for which I read: world). It also includes both short- and long-term effects, and in the context of a set of values. Which isn’t bad, if a wee bit obvious. He actually has an article recommending teaching wisdom in schools, and it’s not the worst proposal I’ve heard.

At core, I think a greater focus on value-driven decisions, wise decisions, is a missing element for business success, but since my personal mission is to use technology, I’m convincing myself that we might actually be able to help people make wiser decisions through technology. For instance, LifeBalance is one piece of software that helps you maintain your long-term priorities day-to-day, and I’ve a model for technology mentoring over time that could be developed.

The larger picture is relevant, however. In a talk I gave in Abu Dhabi, I talked about the need for new curricula (e.g. systems-thinking, design problem-solving, meta-learning, communication, values), new pedagogies (e.g. service learning, simulations), and new technology applications. I think that the need for wisdom grows, and currently our grasp exceeds our reach. The problems are organizational and social, not theory or technical. Any ideas how to step up to the challenge?

Down Under

3 February 2006 by Clark Leave a Comment

I was extremely fortunate to live in Australia from 1991-1998 (I’m now an official Aussie, as well as a Yank, as they call folks from the US). I came as a freshly minted post-doc, full of myself as a learning technology expert and knowing little more about Oz than that it had good surf (one of the attractions).

What I learned was that for a nation of such a small population, they were world-class not only in sports but in many technical areas, medicine and solar cells to name a couple, and distance learning, including technology-mediated distance learning.

It’s not really surprising, considering the vast distances of sparse population outside the city (just look at the School of the Air), but as a consequence necessity mothered many inventions beyond radio: they were early into the communication potential of audiographics, and early adopters of games for learning (e.g. Investigating Lake Iluka), the internet and mobile phones.
They’re a welcoming lot, and I was fortunate enough to spend time with many great minds including Shirley Alexander, Sandra Wills, and Ron Oliver. Along the way I learned much of great value.

I’m going back from the 13th to the 25th of February, and while it’s mostly a family vacation, I’ve already arranged a 3 hour workshop (on the 21st) at the University of Wollongong on learning game design (based upon the book). I’ll also be talking (on the 16th) at the University of Sydney’s CoCo Lab (Computing and Cognition) on new models for learning and technology.

I’d certainly welcome the opportunity to talk to others; feel free to give me a shout!

Hurrah for Active Learning

3 February 2006 by Clark Leave a Comment

Yesterday I attended the board meeting of the Center for Civic Education. I’m pleased to support this activity for a number of reasons, not least because they’re focused on developing an understanding of the principles of government and an associated set of values around the importance of civic engagement, goals I think are important. I’m pleased to see that they’re succeeding both nationally but also internationally.

However, what is great is how they do it. Two major initiatives are Project Citizen, and The Citizen & The Constitution. Both have rich approaches and stellar outcomes.

In The Citizen & The Constitution, the students create a team and learn about the Constitution and Bill of Rights, as preparation for simulated congressional hearings. Our first board meeting of the year is held in Sacramento, where the California State regional competitions are held (preliminaries at the hotel, finals at the Capitol building; the national finals are held in DC and have been held in actual congressional hearing rooms). And these kids are awesome: knowledgeable, poised, and articulate. Research shows they have much improved attitudes and civic participation (92% of graduates voted in the last election). Yes, it’s US centric, but the model is easily adoptable (some 30-40% of the Center’s activities are now international, and it’s not knee-jerk American flag-waving, but meaningful discussion on the principles of government and ways to accommodate it within current contexts).

In Project Citizen, a class investigates problems in their neighborhood, figures out where a legislative solution will help, and then works to get that legislative solution enacted. It’s a real service learning approach and nicely integrates awareness of how government operates with an understanding of how citizen activity is a crucial component. And they’ve created significant changes! Again, research supports great outcomes.

While I think this is a great organization and encourage your investigation, the point here is the great pedagogy, aligned with my thoughts on making learning meaningful (read: engaging). Using an authentic activity, in particular the latter case where it also contributes to society, as a way to connect learning to the broader context, integrates the elements that really cement learning. Sometimes we’ll have to simulate it (and exaggerate the story to hook in the emotions we lose with the lack of authenticity, making it a game), but it’s the right way to practice.

iPod Uni

30 January 2006 by Clark 2 Comments

We’ve been hearing heaps about podcasting, and new applications keep appearing. A natural mix is iPods and universities, such as Duke’s abortive experiment (they gave every first year student one, but the next year they abandoned it except for those courses that were actually using it, not allowing the necessary percolation). Now Apple itself is getting into the act with iTunes U.

My colleague, Professor John Ittelson of Cal State Monterey, was hyping Stanford’s pilot during the final weekend get together of the course we co-taught last semester, and the notion of having every lecture captured and available for automatic download into your iPod is extremely compelling. With the regular iPod you can capture ‘audiographics’ (e.g. narrated powerpoints, using the ability to insert albumcovers), and of course with the video iPod you could actually capture the full lecture.

The one thing I’m still waiting to see are actual quizzes or, better yet, interactive scenarios (you just have to read the book to see why I’m so excited about them :) presenting situations with images and dialog/narration, and then the learner having to use the jog dial to navigate menus to make decisions (pre-touch screen). They can already present games, so we just need learning games. And if the rumors are true about wireless iPods coming soon. An interactive iPod, programmable in Flash…

Tools for Game Design

16 January 2006 by Clark Leave a Comment

As I work with more folks in developing learning games (er, sorry, scenarios or simulations, we can’t use the ‘g’ word :)), I refine my understanding of how to streamline the process (and make it more pragmatic). I’ve just added two tools to the resources on the site for the book: templates/guides for a concept document and the storyboard.

I’m now focusing on using the notion of decisions, with correct choices (in a setting) and consequences, and misconceptions and their consequences, as the core design framework.

In developing a design, I use a concept doc to capture the initial objective, representative decisions and associated misconceptions, etc. It also pragmatically captures a proposed storyline (to advance the discussion).

Once the concept doc is signed off, you start work on the storyboard, which captures the look and feel, each screen (or screen type), prose, rules, variables, etc.

I welcome feedback on either, as well.

About Learnlets and Quinnovation

Learnlets is a blog capturing my reflections, and serves as the official Quinnovation blog. I’m an independent consultant helping companies work smarter by improving their organizational learning experience and performance design processes and infrastructure, e.g. their strategy.   I earned a Ph.D. in applied cognitive science, and my interests lie at the intersection of learning, design, and technology.

Many years ago now, in the early days of the internet, I responded to a request for predictions about the future of computing. I wrote (and I paraphrase, I can‘t find it now) “in the future there will be lots of little interactive and engaging applications that will teach you anything you need to know, including how to make little interactive and engaging applications.” The requester liked my suggestion, and it was included in the published collection (now if I could only remember who, where, and when). Those little interactive and engaging applications are learnlets.

For the purposes here, the learnlets are my learnings about learning (and, occasionally, about life, the universe, and everything).  I’ve gradually (d)evolved to a post a week. I’ve kept that up for years now!

I am the author of Engaging Learning: Designing e-Learning Simulation Games, Designing mLearning: Tapping Into the Mobile Revolution for Organizational Performance,  The Mobile Academy: mLearning for Higher Education, Revolutionize Learning & Development: Performance and Innovation Strategy for the Information Age,  Millennials, Goldfish & Other Training Misconceptions: Debunking Learning Myths and Superstitions, Learning Science for Instructional Designers: From Cognition to Application, and Make It Meaningful: Taking Learning Design from Instructional to Transformational. I speak and publish regularly in the usual places and some unusual.  In 2018 and again in 2021, I was awarded Work-Learning Research’s Neon Elephant award. In 2012 I was honored to be the recipient of the eLearning Guild’s first Guild Master award.

I’ve been an academic teaching interaction design while researching learning technology design, held several senior management positions in the elearning space, and now consult to organizations on learning technology strategy. Amongst the things I do includes serving as a co-director of the Learning Development Accelerator, as Chief Learning Strategist for Upside Learning, and working for organizations through Quinnovation, I encourage you to join the list of happy clients.

My best contributions are when people bring me in as they’re trying to get their minds around new opportunities with learning technology or to help fine-tune details. I come in fast and light to have the most impact for the least investment. I have worked at the bleeding edge (and I have the scars to prove it) of technology and learning for over 40 years now in a variety of roles leading design on a number of innovative and yet pragmatic solutions, and advising valuable new directions on many more. Would you like to be next? Let’s  Quinnovate ;).

FWIW, I can be found on Twitter, Mastodon, and LinkedIn as @quinnovator.

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