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Clark Quinn’s Learnings about Learning

Site Learnings

4 October 2016 by Clark Leave a Comment

So I was talking with a colleague, who pointed out that my site wasn’t as optimized for finding as it could be, and he recommended a solution. Which led to an ongoing series of activities that have some learnings both at the technical and learning side.  So I thought I’d share my learnings about sites.

This being a WordPress site, I use plugins, and my colleague pointed me to a plugin  that would guide me through steps to improve my site.  And so I installed it. And it led me through several steps.  One being improving some elements about each post. And some of these had some ramifications.  The steps included:

  • adding  a  focus word or phrase
  • adding a meta-description
  • post recommendations for including focus word in the first paragraph
  • adding images
  • and more

I reckon these are good things to be consistent, but while I sometimes include diagrams, I haven’t been rabid about including images.  Which I will probably do more, but not ubiquitously (e.g. this post ;). The other things I’ll work on.  BTW, I am also getting advice  on readability,  but I’m less  likely to change. This is  my blog, after all!

One other change was to move from posts by number (e.g. ?p=#), to having a meaningful title. Which is all well and good, but it conflicted with another situation.  See, one of the other recommendations was to be more closely tied to Google’s tools for tracking sites, specifically Search Console.  Which had other ramifications.

So, I’ve put Google tracking code into all of my sites, but the code on Learnlets was old.  I’d put it in, and then my ISP changed the settings on my blog so I couldn’t use the built-in editor to edit the header and footer of the site pages (for security). Which meant I had to find the old code and replace it with FTP. Except, in all the myriad files in a WordPress site, I had no idea where.

Now, I’d try to do this once I’d gotten all my sites tied into Google Analytics, including searching the WP file folders, and browsing a number, to no avail. And I’d searched  for guidance, similarly to no avail.  I tried again this time, still to no avail. I even found a recommended plugin that would allow you to add code into the header, but it didn’t work.

Specifically, even though my site was registering in Google Analytics, it wasn’t validated with the Search Console. I tried a number of their recommended steps, like adding a generated .html file into the site and putting a special txt message in my DNS record via my domain name host. (And if you don’t know what this means, it’s not really essential except to note that it’s clearly at the very edge of my deteriorating tech skills. ;)

I finally got on the phone to my ISP, and he gave me the clue I needed to find the right file with the header. Then I could download the file, edit it, and re upload it.  Which is always nervous to me:  changing a core and ubiquitous file for your site that could totally stuff things up!

Well, long story short, it worked. I’m now registered with the Search Console, with current  Analytics code. Though, in the process of changing my url style for my blog, it is now generating 404 errors on pages that use the old mechanism (it seemed to work okay on some newer ones, but apparently is falling apart on some older ones).  It’s always something.

So, the important thing: tech stuff ends up being complicated, but what helps are the same innovation (aka informal learning) steps as always. Persistence, a willingness to experiment, a suite of approaches, and a network to fall back on.  And also, if you’re using one of my old URLs, it may be a problem to track down!  This may well be a problem in my own referring sites (e.g. the Quinnovation News page).  Two steps forward, one step back.  Here’s to change!

Reflecting practice

28 September 2016 by Clark 1 Comment

Someone opined on yesterday’s post that it’s hard to find time for reflection, and I agree it’s hard. You need to find ways to make it systematic, as it’s hard to make persistent change. So I responded with three  personal suggestions, and thought I’d share them here, and also think about what the organizational response could be.

Individual

So my first suggestion was to find times when the  mind is free to roam.  For example, I have used taking a  shower, exercising, or driving.  My approach has been to put a question in my mind before I start, and then  ponder it.  I typically end up with  at least one idea how to proceed.  Find a time that you are awake and doing something (relatively) mindless. It could be in the garden, or on a walk, or…

Another idea I suggested was to  bake it into your schedule.  Make it a habit.  Put half an hour on your calendar (e.g. end of the day) that’s reflection time. Or at lunch, or morning break, or…  A recurring reminder works well.  The point is to set aside a time and stick to it.

Along the same lines, you could make a personal promise  to publicly reflect (e.g. blog or podcast or…).  Set a goal for some amount per week (e.g. my goal is 2 blog posts per week).  If you  commit to it (particularly publicly), you’ve a better chance.  You could also ask someone to hold you accountable, have them expecting your output.  The pressure to meet the output goal means you’ll be searching for things to think about, and that’s not a bad thing.

Organizational

Of course, organizations should be making this easier.  They can do things like have you set aside a day a week for your own projects, or an hour of your day.  Little firms like Google have instituted this.  Of course, it helps if they require output so that you have to get concrete and there’s something to track isn’t a bad idea either.

Firms  could also put in place tools and practices around Working out Loud (aka Show Your Work).  Having your work be out there, particularly if you’re asked to ‘narrate’ it (e.g. annotate with the thinking behind it), causes you to do the thinking, and then you have the benefits of feedback.

And instituting systemic  mentoring, where you regularly meet with someone who’s job it is to help you develop, and that would include asking questions that help you reflect.  Thus, someone’s essentially scaffolding your reflection (and, ideally, helping you internalize it and become self-reflecting).

Reflection is valuable, and yet it can be hard to figure out when and how.  Getting conscious about reflection and about instituting it are both valuable components of a practice.  So, are you practicing?

How to learn and learn-to-learn

27 September 2016 by Clark 1 Comment

I was asked by a colleague to answer some questions for a project on how to learn.  I naturally decided to answer in a blog post ;).metadoing

Q1. In your working life, how have you learnt effectively from experience, please provide an example if possible? (e.g. how have you used intentional practice, learnt from failure, learnt from ambitious projects and/or used reflection)

I try to look at feedback and reflect, specifically deciding how I will do things differently next time.  So,  I regularly read the feedback comments I get on my latest presentations (it really helps when that’s timely, hours or at most days, not weeks).  While obviously reveling in the positive ones, I look for constructive feedback that I can try to improve upon.  For example, the very first time I ran a workshop for the eLearning Guild, while most liked it two people asked for their money back. (I was really upset.) However,  I looked at their rationale, and realized I’d made specific  mistakes.  The Guild was somewhat reluctant to try me again, but I documented the exact two things that were wrong, and gave them my specific changes and why those change would address the problems. I’ve been doing workshops at Guild events for around a decade now!  (E.g. my Revolution/elearning strategy workshop at the upcoming DevLearn).

Q2. In your working life, how have you learnt effectively from people, please provide an example if possible? (e.g. how have you learnt from project teams, mentors, coaches and/or broader social networks)

I learn from folks in a variety of ways, but the key is asking questions.  I’ve asked questions and gotten answers from my social networks.  I’ve been very fortunate to have valuable mentors throughout my career. I’ve worked for smart and good people, and they’ve been willing to share. Most have given me some stretch assignments that required me to work in my ZoPD, and then feedback to learn from the outcomes.  And I would ask them along the way. I’ve also learned from collaborative assignments, working and learning together. But mostly I’ve learned from my close colleagues. For example, with my ITA colleagues, we have a chat channel open, and we’re regularly pointing things out, asking each other questions, and in general staying linked both professionally and personally.

Q3. In your working life, how have you learnt effectively from courses, research or investigation, please provide an example if possible? (e.g. how have you learnt from reading on the web, reading books or attending courses)

I read, a  lot.  I’m not only reading things pointed to via my social network (both professional and personal interests), but I use the library.  I seldom take courses any more, both having developed my own learning skills and from plain hubris, but when I do I try to follow the instructions, extend the implications to  my own experience, and see if I think I can apply them or ask about the barriers I am anticipating.  But I really try to alternate my pleasure reading with reading that advances my understanding (here are a Deeper eLearning reading list and a Revolution reading list).  I write book reviews as a way to reflect on my learning (e.g. an article that points to two), but even for myself I try to take notes and look for the implications.

Q4. What‘s your top advice for someone who wishes to develop faster and learn complex skills in modern workplaces?  

Stay curious, my friends.  Seriously, as a general mindset I think that a continuing interest in what’s going on is essential.  I strongly believe in personal responsibility for learning, and that means not only doing it, but reflecting.  Meta-Learning, or Learning to Learn, is a crucial focus and area to track.  Then, several specific steps. I like my colleague Harold Jarche’s Seek-Sense-Share model for Personal Knowledge Mastery. I think experimenting with different media, and working out how to manage the flow of information is critical.  Given that learning is action and reflection, I think experimentation and reflection are a crucial part of self-learning.  Experiment with different ways to represent your understanding: write, diagram, make an audio or video file.   Look for links.  And then share your reflections on your learning, and your learning to learn. Be concrete about what you think your learning processes are, and look at how others learn.

Ok, so that’s how I learn, how about  you?

Collaborative Modelling in AR (and VR)

21 September 2016 by Clark Leave a Comment

A number of years ago, when we were at the height of the hype about Virtual Worlds (computer rendered 3D social worlds, e.g. Second Life), I was thinking about the affordances.  And one that I thought was intriguing was co-creating, in particular collaboratively creating models that were explanatory and predictive.  And in thinking again about Augmented Reality (AR), I realized we had this opportunity again.

Models are hard enough to capture in 2D, particularly if they’re complex.  Having a 3rd dimension can be valuable. Similarly if we’re trying to match how the components are physically structured (think of a model of a refinery, for instance, or a power plant).  Creating it can be challenging, particularly if you’re trying to map out a new understanding.  And, we know that collaboration is more powerful than solo ideation.  So, a real opportunity is to collaborate to create models.

And in the old Virtual Worlds, a number had ways to create 3D objects.  It wasn’t easy, as you had to learn the interface commands to accomplish this task, but the worlds were configurable (e.g. you could build things) and you could build models.  There was also the overall cognitive and processing overhead inherent to the worlds, but these were a given to use the worlds at all.

What I was thinking of, extending my thoughts about AR in general,  that annotating the world is valuable, but how about collaboratively annotating the world?  If we can provide mechanisms (e.g. gestures) for people to not just consume, but create the models ‘in world’ (e.g. while viewing, not offline), we can find some powerful learning opportunities, both formal and informal.  Yes, there are issues in creating and developing abilities with a standard ‘model-building’  language, particularly if it needs to be aligned to the world, but the outcomes could be powerful.

For formal, imagine asking learners to express their understanding. Many years ago, I was working with Kathy Fisher on semantic networks, where she had  learners express their understanding of the digestive system and was able to expose misconceptions.  Imagine asking learners to represent their conceptions of causal and other relationships.  They might even collaborate on doing that. They could also just build 3D models not aligned to the world (though that doesn’t necessarily require AR).

And for informal learning, having team or community members working to collaboratively annotate their environment or represent their understanding could solve problems and advance a community’s practices.  Teams could be  creating new products, trouble-shooting, or more, with their models.  And communities could be representing their processes and frameworks.

This wouldn’t necessarily have to happen in the real world if the options weren’t aligned to external context, so perhaps VR could be used. At a client event last week, I was given the chance to use a VR headset (Google Cardboard), and immerse myself in the experience. It might not need to be virtual (instead collaboration could be just through networked computers, but there  was  data from  research into virtual reality that suggests better learning outcomes.

Richer technology and research into cognition starts giving us powerful new ways to augment our intelligence and co-create richer futures.  While in some sense this is an extension of existing practices, it’s leveraging core affordances to meet conceptually valuable needs.  That’s my model, what’s yours?

Out of touch

6 September 2016 by Clark Leave a Comment

Imagine, for a moment, that you are on a remote site doing work.  To get work done, we are increasingly learning, that means working with others.  Other people, and other information.

So, for example, you might need  to find the answer to a question.  It might be work related, or even personal but impacting your effectiveness.  However, at the site, they  don’t use the same information tools you do.  So you might not be as effective, or effective  at all, in terms of getting the answers you need.

Similarly, what if their social tools are different? Your network might not be accessible, and while received wisdom from a search is one part of the knowledge ecosystem, so is what is in the heads of your colleagues.  The situation might be unique or new enough not to have a recorded answer. The answer might be within a few nodes of connection, but you can’t reach it. Again, if you can’t connect to the shared wisdom, you are limiting your ability to succeed.

For ideas to advance, for innovation to occur, you need access to information and others.  If you filter it or shut it down, you are limiting the chances to improve. While internally you may be very effective, there’s still more outside you could benefit from. You’re missing out on the opportunity to be as agile as increasingly we need to be.

If you’re not connected to the broadest opportunities, you could be missing out on the ‘adjacent possible’ that’s a key component to innovation. Your tools may be even quite good, but they’re still not optimal.  You’re quite literally, out of touch. And, on that note, I’ll be ‘out of touch’ for a few more days, so understand if you haven’t ‘seen’ me around.  Email is best.

‘Cooking up’ some learning

30 August 2016 by Clark 2 Comments

So, I like to cook  (not bake, but cook). And possibly the first thing I ever really mastered was enchiladas.   I’d put a chunk of beef in the crockpot, with a can of enchilada sauce and half-to-most of  a beer.  (I experimented with making my own sauce for a while, but ultimately the differences weren’t worth it.) After cooking all day, I’d fish the beef out and shred it, grate a bunch of cheese, chop an onion (something my Mom always did), and roll ’em.  With some extra across the top.

One of the secrets of my confidence in cooking probably started here.  I never had learned that I  couldn’t cook, and some early successes kept me going.  I’ve subsequently had some fairly big disasters, but I’ve got my repertoire down.  And  again, while not claiming to be authentic it was considered pretty tasty ;).

Enchilada ingredientsOne of the ongoing barriers, however, was the rolling. Really, you want to dip the tortillas in the sauce before you roll them. Diana Kennedy (early source  for Comida Mexicana) says you’re supposed to dip them in sauce and then in hot oil, but it’s too messy and even more work.  It really slows things down. The question was, is it necessary?   Diana Kennedy had also talked about some  versions used stacked tortillas, and I finally decided to try it out.  I made a batch where I placed the tortillas as a layer, then layered the other ingredients (onions, meat, cheese, and napping with some of the sauce).  (Put some sauce in the bottom to keep the tortillas from sticking.) I broke up the tortillas in a way that made it easy to cover. The kids complained about them not being rolled, but I loved how much faster and easier it was. And they tasted just fine.  I was sold.

Fast forward a couple more times, and I realized that I had four tortillas per layer (see how they’re broken up to maximize coverage and minimize overlap), and I happened to have 30+ tortillas (fortunately 32+ as it turned out), resulting in  eight layers. I also  realized that  I could mark out how much of the ingredients for each layer (divide in half, and again, and…).  (You see in the picture I’ve made 3 layers and have just put down the tortillas for a fourth, which I finished before switching to another pan for the remaining 4 layers.)  This was important, because one of the earlier problems was getting the right amount of filling into each roll so as to come out with everything used up at the same time! (You can call it enchilada casserole if you want, but I call it dinner!)

I’ve also adapted it, using pork and green enchilada sauce (you could use chicken too). And for quite a while I’d forgotten the beef and just made cheese enchiladas (then you just warm  the sauce in a pan), until I was reminded by a previous happy customer!

And the punchline: meta-learning. Experimentation, observation, reflection, and evaluation.  Putting on some music while doing this, and no one else in the kitchen, was what allowed the  numerical computation to percolate in the background and sparked the realization.  Even in the well-practiced, there’s space for innovation, as long as there remains curiosity, a safe space and willingness to try (and fail), and time to ponder.  We can create the environment to do so, and increase the likelihood of continual innovation. And we increasingly need that. So here’s to good eating, and good thinking.  Your thoughts?

Trying out videos

24 August 2016 by Clark Leave a Comment

DevLearn, the elearning conference  I’ll be attending in November, has suggested adding videos to promote your talks.  I haven’t done much with video (though I did just do this <6 minute one about my proposed learning pedagogy), but I’ve found the ‘narrated presentation’ capability built into Keynote to be of interest, so I’ve been playing with it.  And I thought I’d share.

First, I created this one to promote my talk on eLearning Myths. It’s a fun session with a MythSmasher format (e.g. the possible myth, the appeal, the damage, the method, the results, and what you can do instead if it’s busted) . It’s important, because if you’re supporting the wrong myths you can be wasting money and vulnerable to flawed promotions. Here’s the pitch:

Then, I’m also running an elearning strategy workshop, that’s basically the Revolution roadmap.  In it, we work through the elements of the Performance Ecosystem and not only make the case for, but workshop a personalized roadmap for your organization.  As things move forward, there’s an opportunity for L&D to lead the charge to the adaptive organization!

I welcome hearing your feedback on content or presentation, and of course invite  you to attend either or both!

Editorializing

23 August 2016 by Clark Leave a Comment

I recently wrote about serious comics, and realized there’s a form I hadn’t addressed yet has some valuable insights. The value in looking at other approaches is that it provides lateral insight (I’m currently reading Stephen Johnson’s Where Good Ideas Come From) that we may be able to transfer.  And the source this time is editorial cartoons.

Editorial cartoons use imagery and text to convey a comment on a current topic.  The best ones portray a poignant insight into an issue of the day, via a twist that emphasizes the point to be made.  They’re usually combined with a distinct visual style from each artist.  They reflect some of the same thoughts that accompany internet memes (the captioned photos) but require more visual talent ;).

The common approach appears to be (and I welcome insight from others) the ability to use another context to exaggerate some viewpoint. It’s a bit metaphorical, but I think the trick is to abstract the structure from the situation to be illuminated, and to map it to another situation that highlights the relationships.  So you could take some recent pop star spat and map it to a political one, or highlight an economic policy as a personal one.

As context, I happened to stumble upon an exhibition of Conrad‘s work in my college art gallery, and as he was the local cartoonist for my home newspaper (The LA Times), I recognized his work.  I had the chance to explore in more detail his award-winning efforts. Agree or disagree, he made powerful comments and I admired his ability.

Now, editorial cartooning is very context-sensitive, in that what is being talked about is very much ‘of the day’. What’s being commented on may not be relevant at a later time, particularly if they conjoin a popular culture event with an issue as they often do.  But the insight, looking for the twist and the way to make the point, is a valuable skill that has a role in learning design too.

In learning design, we want to make the content meaningful.  There’s intrinsic interest in pretty much everything, but it may be hard to find (see: working with SMEs), and also hard to convey.  Yet I believe comics are one way to do this.  You can, for instance, humorously exaggerate the consequences of not having the knowledge.  I’ve done that with content where we introduced each section of a course with a comic (very much like an editorial cartoon) highlighting the topic and necessity.

The point being that we can not only benefit from understanding other media, but we can appropriate their approaches as well. Our learning designs needs to be eclectic to be engaging and effective.  Or, to put it another way, there are lots of ways to get the design implemented, once you have the design right.

Meaningful and meta

17 August 2016 by Clark Leave a Comment

Over the weekend, one of my colleagues posted a rant about MOOCs and critical thinking. And, largely, I think he was right.  There’re several things we need, and MOOCs as they typically are constituted, aren’t going to deliver.  As I talked about yesterday, I think we need a more refined pedagogy.

So the things we need, to me, are two things:

  1. meaningful learning, whereby we have individuals learning skills that are applicable in their lives, and
  2. meta-learning, or learning to learn, so that people can continue to develop their skills in the face of increasing change.

And I don’t think the typical ‘text on screen with a quiz’ that he was ranting about is going to do it. Even with hand-shot videos.  (Though I disagree when he  doesn’t like the word ‘engage’, as I obviously believe that we need engagement, but of both heart  and mind, not just tarted up quizzes.)  He wanted critical thinking skills, and I agree.

Hence the activity framework. Yes, it depends on your design skills, but when done right, focusing on having learners create products that resemble the outputs that they’ll need to generate in their lives (and this is strongly influenced by the story-centered curriculum/goal-based scenario work of Roger Schank) is fundamentally invoking the skills they need. And having them show the thinking behind it developing their ‘work out loud’ (“show your work”) skills that ideally will carry over.

Ideally, of course, they’re engaging with other learners, commenting on their thinking (so they internalize critiquing as part of their own self-improvement skill set) and even collaborating (as they’ll have to).  And of course there are instructors involved to evaluate those critical skills.

As an aside, that’s why I have problems with AI. It’s not yet advanced enough yet, as far as I know, to practically be able to evaluate the underlying thinking and determine the best intervention.  It may be great when we are there, but for now in this environment, people are better.

The other component  is, of course, gradually handing off control of the learning design responsibility to the learners. They should start choosing what product, what reflection, what content, and ultimately what activity.  This is part of developing their ability to take control of their learning as they go forward.  And this means that we’ll have to be scrutable in our learning design, so they can look back, see how we’re choosing to design learning, so they can internalize that meta-level as well.

And we can largely use MOOC technologies (though we need to have sufficient mentors around, which has been a challenge with the ‘Massive’ part).  The point though, is that we need curriculum design that focuses on meaningful skills, and then a pedagogical design that develops them  and the associated learning skills.  That’s what I think we should be trying to achieve.  What am I missing?

Activity-Based Learning Walkthrough

16 August 2016 by Clark Leave a Comment

I spoke to  my activity-based learning model  as part of a larger presentation, and someone suggested that it really helped to be walked through it. So this was on  my ‘to do’ queue.  And, finally, I created a walkthrough; here you go (about 5  and a half  minutes).

I should note that I don’t view this as all that novel; most of these ideas have appeared elsewhere in some form of another.  The contribution, I feel, is twofold:

  1. representing curriculum in a way that makes it hard to think of ‘info dump and knowledge test’ as a learning experience
  2. including explicit ways to develop thinking and learning skills

And it’s very much dependent on the quality of the choice of components: activity, product, reflection, etc.

As I close in the presentation, I welcome your thoughts and comments.

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